Shipping and Delivery
At Alvi Graphics Digital Marketing Agency, we understand the importance of timely and secure delivery of our services to our clients. This page provides you with all the information you need to know about our shipping and delivery processes.
Digital Services
Most of our services are delivered digitally, which means you can access them online. Here’s how it works:
1. Service Confirmation
Once you’ve selected and paid for the services you require, you’ll receive an email confirmation containing all the details of your purchase.
2. Service Delivery
Our team will immediately begin working on your project. The estimated delivery time will depend on the specific service and package you’ve chosen. You will be informed of the delivery timeline during the purchasing process.
3. Communication
Throughout the process, we maintain open and transparent communication with our clients. If there are any updates or questions regarding your project, we will get in touch via email or phone.
4. Final Delivery
Upon the completion of your project, you’ll receive another email with the final deliverables or a link to access your digital service. For larger projects, we may provide access to a secure client portal where you can find your files and monitor progress.
Physical Goods
In some cases, we may offer physical products, such as marketing materials or branded merchandise. Here’s what you need to know:
1. Order Confirmation
After you place an order for physical goods, you will receive an order confirmation email that includes the details of your purchase and an estimated delivery date.
2. Processing and Shipping
Our team will process your order and prepare it for shipping. The time it takes for your order to be shipped will vary depending on the product and quantity.
3. Tracking
We provide tracking information for all physical shipments. You can use this information to monitor the status of your delivery.
4. Delivery
The delivery time will vary based on your location and the shipping method selected during the checkout process. We partner with reliable shipping carriers to ensure your order arrives in a timely manner.
Return and Refund Policy
For information on returns and refunds, please visit our Return and Refund Policy page.
If you have any questions or concerns about shipping and delivery, please don’t hesitate to support@alvigraphics.com.
Thank you for choosing Alvi Graphics Digital Marketing Agency. We look forward to serving your digital marketing needs with efficiency and excellence.